Using Technician Training Kits for Ongoing Learning
The “Why”
DoveLewis is a 24/7 emergency animal hospital in Portland Oregon, and we face many of the same challenges that clinics across the country face. One challenge is creating a training program that not only supports technicians in their first two weeks but long after they have completed their onboarding process. Keeping this in mind led us to create the Technician Training Kits, with tiered levels that support technicians based on their experience in the field.